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Privacy Policy

Last updated: June 2025

1. Introduction

Vertexias System Solutions ("Vertexias", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the choices you have regarding your information when you visit www.vertexias.com or contact us about our software development services.

2. Information We Collect

We collect information that you voluntarily provide to us and information collected automatically when you use our website.

  • Contact information: Name, email address, phone number, and company name submitted through our contact or inquiry forms.
  • Project details: Information you share about your software project requirements or business needs.
  • Usage data: Pages visited, time spent on pages, browser type, device type, and IP address — collected automatically via analytics tools.
  • Cookies: Small data files stored on your device to improve site performance and user experience.

3. How We Use Your Information

  • To respond to your inquiries and project requests.
  • To communicate updates about our services that may interest you.
  • To improve the performance and content of our website.
  • To analyze website usage trends and optimize the user experience.
  • To comply with legal obligations and prevent fraudulent activity.

4. Data Sharing and Disclosure

Vertexias does not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • With trusted service providers (e.g., email platforms, analytics tools) who assist us in operating our website and are bound by confidentiality agreements.
  • When required by law, court order, or government authority.
  • To protect the rights, property, or safety of Vertexias, our clients, or the public.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 12 months.

6. Cookies

Our website uses cookies to enhance your experience. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of some features on our website.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data where applicable.
  • Opt out of marketing communications at any time.

To exercise these rights, contact us at info@vertexias.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit.

9. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Vertexias System Solutions

Dhaka, Bangladesh

Email: info@vertexias.com